Privacy Policy Last Updated: February 24, 2026 Muojicare Medical Clinic (“Muojicare,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our patients’ and website visitors’ information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, https://www.muojicare.com/ (the “Website”), communicate with us, or receive services from us. As a healthcare provider in the United States, Muojicare Medical Clinic complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable federal and state privacy laws.
1. Information We Collect A. Personal Information We may collect personal information that you voluntarily provide to us, including: Full name Phone number Email address Mailing address Date of birth Emergency contact information B. Protected Health Information (PHI) In the course of providing medical services, we may collect Protected Health Information (PHI), including but not limited to: Medical history Appointment history Treatment plans Diagnoses Prescription information Laboratory results Insurance information Billing and payment records Patient communications This information is protected under HIPAA and applicable state law. C. Automatically Collected Information
When you visit our Website, we may automatically collect certain technical information, including: IP address Browser type Operating system Referring URLs Pages viewed Date and time of access This data helps us improve the functionality and security of our Website.
2. How We Use Your Information We use collected information for the following purposes: A. Healthcare Operations Provide medical treatment and healthcare services Coordinate patient care Process insurance claims and billing Maintain medical records
B. Communication Confirm and remind you of appointments Provide follow-up care instructions Respond to inquiries Send administrative notices
C. Legal and Regulatory Compliance Comply with HIPAA and other healthcare regulations Respond to subpoenas, court orders, or legal processes Prevent fraud or misuse of services D. Website Improvement Improve user experience Analyze website traffic Maintain website security
3. SMS and Electronic Communications
If you provide your phone number and consent to receive SMS communications, we may send: Appointment confirmations and reminders Follow-up care instructions Billing notifications General patient care communications Message frequency may vary. Standard message and data rates may apply.
You may opt out at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us at: Email:hello@muojicare.com Phone: 575-800-3636 We do not sell, rent, or transfer your phone number or SMS consent to third parties for marketing purposes.
4. HIPAA Compliance & Protection of PHI Muojicare Medical Clinic maintains administrative, physical, and technical safeguards to protect Protected Health Information, including: Secure electronic medical record systems Encryption of data in transit (SSL/TLS) Role-based access controls Workforce HIPAA training Business Associate Agreements (BAAs) with vendors handling PHI Our separate Notice of Privacy Practices (NPP), provided to patients at intake, further explains how medical information about you may be used and disclosed and how you can access this information.
5. Information Sharing and Disclosure We do not sell or rent personal information. We may disclose information in the following circumstances:
A. Healthcare & Business Operations To healthcare professionals, insurance providers, laboratories, billing processors, or other entities involved in your care and payment processing.
B. Service Providers To third-party service providers who assist in operating our Website or providing services, under strict confidentiality agreements and, where applicable, HIPAA Business Associate Agreements. C. Legal Requirements If required by law, regulation, subpoena, or court order, or to protect the rights, safety, and property of Muojicare Medical Clinic, our patients, or others.
6. Data Security We implement reasonable and appropriate security measures designed to protect personal and health information from unauthorized access, use, alteration, or disclosure. These measures include: Secure server environments Encryption technologies Access restrictions Monitoring systems
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention We retain medical records and associated personal information in accordance with federal and New Mexico state laws. Patient medical records are generally retained for a minimum period required by law and may be retained longer as necessary for operational, legal, or compliance purposes.
8. Your Rights Under HIPAA You have the right to: Access and obtain copies of your medical records Request corrections to your health information Request restrictions on certain uses or disclosures Receive confidential communications Receive an accounting of disclosures File a complaint if you believe your privacy rights have been violated
To exercise these rights, contact us at: Muojicare Medical Clinic 4502 N Sonoma Ranch Blvd Las Cruces, NM 88011 United States Email: hello@muojicare.com Phone: 575-800-3636You may also file a complaint with the U.S. Department of Health and Human Services without fear of retaliation.
9. Third-Party Websites Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.
10. Children’s Privacy Our Website is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent.
11. Changes to This Privacy Policy We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our Website or services after changes are posted constitutes acceptance of the revised policy.
12. Contact Us If you have any questions regarding this Privacy Policy or our privacy practices, please contact us: Muojicare Medical Clinic 4502 N Sonoma Ranch Blvd Las Cruces, NM 88011 United States Email: hello@muojicare.com Phone: 575-800-3636
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