These SMS Terms & Conditions (“Terms”) govern text message communications between you and Muojicare Medical Clinic (“Muojicare,” “we,” “our,” or “us”). By opting in to receive SMS messages from us, you agree to these Terms.
1. Consent for SMS Communication By providing your phone number and checking the SMS consent box on our forms, you expressly consent to receive text messages from Muojicare Medical Clinic at the phone number provided.Consent to receive SMS messages is not a condition of receiving medical treatment or other healthcare services.Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications If you opt in, you may receive SMS messages related to: Appointment confirmations Appointment reminders Follow-up care instructions Billing and payment notifications Patient support and customer care communications We do not send unsolicited marketing messages without separate, explicit consent.
3. Message Frequency Message frequency may vary depending on your appointments, treatment plans, billing activity, and communication needs. You may receive multiple messages per month based on your interaction with our clinic.
4. Potential Fees for SMS Messaging Standard message and data rates may apply depending on your wireless carrier’s pricing plan. Fees may vary for domestic or international messages.Muojicare Medical Clinic is not responsible for any charges incurred from your mobile carrier.
5. Opt-In Methods You may opt in to receive SMS messages by:Checking the SMS consent box on our website formsProviding written consent at our clinicProviding consent through patient intake documentationBy opting in, you acknowledge that you are the authorized user of the mobile number provided.
6. Opt-Out Instructions You may opt out of receiving SMS messages at any time by replying:STOPAfter you send “STOP,” you may receive a final confirmation message confirming that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt in again.Alternatively, you may contact us directly:Muojicare Medical Clinic Phone: 575-800-3636 Email: hello@muojicare.com
7. Help Instructions If you need assistance, reply: HELPYou may also contact us directly at: Phone: 575-800-3636 Email: hello@muojicare.com
8. Privacy & HIPAA Compliance Muojicare Medical Clinic complies with the Health Insurance Portability and Accountability Act (HIPAA) and applicable federal and state privacy laws.SMS messages may contain limited health-related information necessary for appointment coordination or patient communication. While we take reasonable measures to safeguard your information, SMS messaging is not always fully encrypted and may carry some inherent privacy risk.For more information about how we protect your data, please review our Privacy Policy:https://www.muojicare.com/privacy-policy
9. Data Sharing Restrictions We do not sell, rent, or share your phone number or SMS consent with third parties for marketing or promotional purposes.All categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, including affiliates or business partners.
10. Eligibility You must be at least 18 years old or the legal guardian of a minor patient to consent to receive SMS communications related to healthcare services.11. Changes to These Terms We may update these SMS Terms & Conditions from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued participation in our SMS program constitutes acceptance of the revised Terms.
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